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DIGITAL PRODUCT TERMS AND CONDITIONS 

TERMS & CONDITIONS FOR ACCESS TO THE TAX HACKS FOR CREATIVES WORKSHOP

 

Effective Date: April 22, 2026

 

Welcome!

Thank you for purchasing Tax Hacks for Creatives Workshop. (“PRODUCT”). 

All sales are final for this course. By clicking “Buy Now,” “Complete Order,” or any other phrase on the purchase button, entering your credit card information, or otherwise rendering payment (either in-full or partial) for the PRODUCT for which these terms appear ("PRODUCT," “COURSE,” “SITE”, and/or “PROGRAM”), you (“CLIENT”) agree to be provided with PRODUCTs, PROGRAMs, or services by Jillian Todd ("OWNER") in their capacity as OWNER of Atlantic Bookkeeping & Finance LLC (“COMPANY”), and you are executing a legally binding AGREEMENT with the COMPANY, subject to the following terms and conditions (“AGREEMENT”): 

Atlantic Bookkeeping & Finance LLC (“COMPANY”) welcomes you. Please READ carefully. Your access and use of this SITE and PRODUCT is subject to legally binding terms and conditions, which you accept and agree to by accessing this SITE and/or PRODUCT and making the initial payment to purchase the PRODUCT. COMPANY may modify, amend, supplement and replace these terms and conditions at any time without advance notice. Your continued use of this SITE and PRODUCT after any change means you have accepted the changed terms and conditions.

1. INTRODUCTION 

Atlantic Bookkeeping & Finance LLC (“COMPANY”) is a COMPANY incorporated in the State of Georgia which provides prospective and actual business OWNERs with online courses and other educational materials. COMPANY has created the Tax Hacks for Creatives Workshop ("PRODUCT") to educate CLIENT on how to understand and calculate their federal income tax liability. The PRODUCT is a one hour PROGRAM including a pre-recorded video and a Tax Calculation worksheet.

 

2. TERM & TERMINATION

Term.  This Term of this AGREEMENT shall be one year from the date of initial purchase, with the exception of Sections 6 through 11, which shall survive the Term of this AGREEMENT.

 

Termination. CLIENT dissatisfaction with COMPANY and/or Coach’s subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this AGREEMENT or request of any monies returned to CLIENT. Even if CLIENT does not complete all portions of the PROGRAM, CLIENT is nevertheless responsible for all payments due and owed under this AGREEMENT by making the first payment of the PROGRAM at checkout and executing these Terms and Conditions.

 

3. DISCLAIMERS

No Guarantees- COMPANY makes NO GUARANTEES about any success that you’ll get from our SITE or our COURSES, such as PRODUCT, or any of our free offers.  CLIENT understands that the PRODUCT has been designed by COMPANY for general educational and informational purposes only, with the goal of teaching CLIENT new skills and providing CLIENT with awareness of financial planning strategies. Through the PRODUCT, the COMPANY might provide guidance regarding business or financial decisions, but it is ultimately the responsibility of the CLIENT (and only the CLIENT) to make the final decision for themselves. By using COMPANY’s services and purchasing this PRODUCT, CLIENT accepts any and all risks, foreseeable or unforeseeable, arising from such a transaction. CLIENT agrees that COMPANY will not be held liable for any damages of any kind resulting or arising from the use or misuse of the PRODUCT. CLIENT agrees that use of this PRODUCT is at user’s own risk.

CLIENT hereby acknowledges that CLIENT is solely responsible for the amount and type of income that CLIENT generates by implementing techniques and advice provided by PRODUCT. CLIENT also acknowledges that the COMPANY cannot and does not guarantee that implementation of the PRODUCT will provide CLIENT with a lucrative business. CLIENT also agrees that CLIENT is solely responsible for any decision CLIENT makes and indemnifies COMPANY from any liability regarding said decision. 

Ultimately, we will not be responsible or make any promises for what will happen in your life and business. Even if you’ve worked with us as a CLIENT before and achieved certain results, we make no guarantee that they will happen again. We cannot be any clearer about this: We are here for you and want you to succeed, but we make no promises regarding results and make no guarantees whatsoever.

 

Scope of Services. The COMPANY is not an employee, manager, lawyer, accountant, psychiatrist, psychologist, therapist, accountant, public relations manager, social media manager, doctor, counselor, business operations manager, financial analyst, business executive, or other agent of CLIENT’S business. CLIENT understands that the PRODUCT is created to help CLIENT learn new skills and assist CLIENT with finding their own direction. The PRODUCT may offer guidance regarding business decisions, but it is the responsibility of the CLIENT to make the final decision and choose the best option for themselves

This PRODUCT does not include: 1) individualized advice and feedback; 2) procuring business or potential CLIENTs for CLIENT; 3) performing any business management services for CLIENT, such as accounting, operations, research, or development; 4) life coaching or therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 5) publicity, public relations and/or social media marketing services; 6) legal or financial advice; 7) introduction to CLIENT’s professional network and business relationships. 

CLIENT hereby acknowledges that business and financial coaching are subjective services and COMPANY’s methods to provide said services may change in terms of style, technique and content. COMPANY and/or OWNER may use its own judgment to provide the PRODUCT services to CLIENT, even if these methods do not follow strict adherence to CLIENT’s suggestions, per the nature of said services.

 

Communication with Third-Parties. From time to time, this PROGRAM may include COMMUNITY aspects, such as courtesy access to a CLIENTS-only Facebook group. COMPANY shall not be held liable, either directly or indirectly, for CLIENT’s communication with any other Client or third-party that may or may not be part of the PROGRAM. For instance, as part of the PROGRAM, the COMPANY may encourage CLIENTS to broaden their marketing message by collaborating with other third-parties. These are mere suggestions, and it is important to note that creating relationships and communicating with third-parties is the sole responsibility and at the sole discretion of the CLIENT. COMPANY is not liable for the actions of those third-parties, nor is COMPANY to be held responsible for any communications, conflicts, or damages that occur through CLIENT’s communication and/or collaboration with a third-party. While COMPANY will take reasonable measures to ensure there is no injurious communications inside the PROGRAM COMMUNITY, it is the responsibility of all CLIENTs to act with their own volition and discretion when communicating with others.  

 

Delivery of PROGRAM. This PROGRAM may be distributed by COMPANY either directly or through a third-party platform. COMPANY reserves the right to substitute services equal to or comparable to the value of PROGRAM if reasonably required by the prevailing circumstances as determined by COMPANY. Access to this PROGRAM is currently through a third-party platform, Kajabi (“PLATFORM NAME”). COMPANY is not liable for any limitation of access to the PROGRAM caused by Kajabi or any other third-party used to assist COMPANY with the delivery of this PROGRAM to CLIENT.

 

Certifications and/or Other Requirements. As part of this PROGRAM, COMPANY encourages individuals and/or business owners to enter into the online education space for topics they are reasonably qualified to teach on or assist with, or to otherwise provide services they are skilled to provide. Due to the educational and informational nature of this PROGRAM, the volume of CLIENTS that enter into the PROGRAM, and the international scope of the PROGRAM’s availability on the internet, it is not the responsibility of COMPANY to determine whether a CLIENT or third-party (ie. other clients) is qualified to offer the services they present. It is the sole responsibility of CLIENT and all other clients inside the PROGRAM to determine whether they need any qualifications, certificates, registrations, degrees, diplomas, or other requirements to carry-out the services that they purport to offer during or after completing the PROGRAM. This is a material part of this AGREEMENT as it is categorically impossible for COMPANY to monitor all CLIENTs’ past, present and future behaviors, as well as international and local laws, regulations, and other requirements to ensure that a CLIENT’s actions are lawful.

 

Zero Tolerance. COMPANY employs a Zero Tolerance policy inside the PROGRAM as it pertains to harassment of COMPANY representatives and/or other clients inside the PROGRAM. “Harassment” shall include, but is not limited to, abusive language (ie. excessive cursing, threatening language, name-calling), volume of messages (ie. demanding responses or sending back-to-back messages without awaiting a reasonable time to allow a response), unwanted communications (ie. with other clients through private channels or DMs), hate speech, intimidation, racial slurs, mocking others, displaying disgust towards others, and more. If CLIENT or any other client harasses a COMPANY member or other client inside the PROGRAM, COMPANY will give one (1) warning to CLIENT to modify their behavior. Thereafter, upon a second incident of Harassment, COMPANY will immediately remove the CLIENT from the PROGRAM and block-list them (ie. ban them from future COMPANY offerings) with no money back. Whether or not a CLIENT is considered to harass another is at the sole interpretation of COMPANY and will be a decision made based on the facts and evidence at-hand (ie. writings, emails, screenshots, etc.)

 

Disputes & CLIENT Support. COMPANY has developed a proprietary system to ensure CLIENTS feel supported. However, from time to time, there are issues that arise. In the event that CLIENT has any issue whatsoever with the PRODUCT whether tech or substantive or otherwise, CLIENT hereby acknowledges they will raise that issue through private channels, as to not flood the CLIENT-only platform and/or COMMUNITY. Namely, CLIENT shall email its question or issue to Hello@JillianToddCoaching.com. 

 

4. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property. This PRODUCT and the related content shall be considered “INTELLECTUAL PROPERTY” owned by COMPANY. 

 

Copyright. United States of America copyright laws protect all materials created by OWNER and/or COMPANY  on the SITE and within the PROGRAM as original works. All materials belong to OWNER and/or COMPANY, including those with the absence of a registered copyright symbol. This PROGRAM and the related content shall be considered INTELLECTUAL PROPERTY owned by COMPANY. Other examples of INTELLECTUAL PROPERTY owned by COMPANY and within COMPANY’s PRODUCTS include, but are not limited to: trademarks, service marks, layout, logos, business names, course/PROGRAM/module names, design, text, written copy, certain images, podcast recordings, lead magnets, workbooks, videos, audio files, and all of our paid PRODUCTs (collectively referred to as “INTELLECTUAL PROPERTY”).

 

Non-Exclusive License. If COMPANY provides INTELLECTUAL PROPERTY on the SITE and/or within the PROGRAM that CLIENT can download, a revocable, non-exclusive license is granted for CLIENT to download copies of the materials for personal, non-commercial transitory viewing only. COMPANY grants only a limited, personal, non-exclusive and non-transferable license to CLIENT to use the INTELLECTUAL PROPERTY for CLIENT’s personal and internal business use. 

Nothing in this AGREEMENT shall transfer ownership of or rights to any INTELLECTUAL PROPERTY of the COMPANY to the CLIENT, nor grant any right or license other than those stated in this AGREEMENT. CLIENT acknowledges that their purchase of this PROGRAM is for their single individual use. CLIENT shall not copy, reproduce, translate, transmit, modify, edit, create derivative works from, alter, sell, or share with others any PRODUCTs or parts of the PROGRAM without prior written consent or unless provided otherwise.

This is the grant of a license, not a transfer of title, and under this license CLIENT shall not:

  1. modify or copy the INTELLECTUAL PROPERTY;
  2. use the INTELLECTUAL PROPERTY for any commercial purpose, or for any public display (commercial or non-commercial);
  3. share or transfer the INTELLECTUAL PROPERTY to another person or “mirror” the materials on any other server.

If CLIENT is also a business owner or professional in a similar industry, CLIENT shall not misappropriate any of COMPANY’S INTELLECTUAL PROPERTY and proprietary information in the following manner:

  • Teaching CLIENT’s CLIENTs/CLIENTs/audience any of the information, methods, solutions, or formulae owned by COMPANY and passing it off as CLIENT’s own;
  • Copying any of COMPANY’S PRODUCT content and/or material for CLIENT’s commercial use;
  • Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the INTELLECTUAL PROPERTY owned by COMPANY in either whole or part without prior written consent.

 

Infringement of Intellectual Property This license shall automatically and immediately terminate if CLIENT violates any of the restrictions regarding COMPANY’S INTELLECTUAL PROPERTY. Upon COMPANY’S suspicion that CLIENT violates any of the above INTELLECTUAL PROPERTY restrictions, CLIENT’s access may be terminated by COMPANY at any time. 

Suspicion includes, but is not limited to: 

  • identification of CLIENT content that is based off of COMPANY’s proprietary framework;
  • identification of CLIENT content that is almost identical and/or confusingly similar to COMPANY’s content; 
  • notice from third-party of confusingly similar content between CLIENT and COMPANY.

Upon terminating CLIENT’s license, CLIENT must destroy any downloaded materials in CLIENT’s possession whether in electronic or printed format.

In the event that COMPANY receives information that CLIENT has misappropriated or used any of the INTELLECTUAL PROPERTY belonging to COMPANY, COMPANY reserves the right to:

  • Immediately remove CLIENT’s access to the PROGRAM;
  • Investigate CLIENT’s usage of the INTELLECTUAL PROPERTY, including purchasing access to CLIENT’s content (ie. courses, PROGRAMs, etc);
  • Block CLIENT from accessing future PROGRAMs or content belonging to COMPANY;
  • Recover all funds expended on investigating CLIENT’s infringement of COMPANY’S INTELLECTUAL PROPERTY, including (and especially) legal fees, administrative costs for COMPANY to resolve the matter, and fees spent to access CLIENT’s material to investigate any infringement,

If COMPANY discovers that you have illegally misappropriated or used any of THE INTELLECTUAL PROPERTY you were granted access to, you will be blocked from any future PROGRAMs and will seek any extent of legal remedies and you will be required to cover all legal fees necessary to enforce these rights.

 

 

5. PROGRAM OVERVIEW

 

PROGRAM Access. CLIENTs receive unlimited access to the PROGRAM for the lifetime of the PROGRAM’s availability. CLIENT access activates immediately upon enrolling in the PROGRAM.

 

Course Bonuses. At the time of purchasing and enrolling in the PROGRAM, CLIENT will receive access to the PROGRAM core curriculum as well as select core bonuses from the COMPANY and third-party contributors (hereinafter referred to as the “BONUS BUNDLES”). CLIENT shall receive access to PROGRAM and the core BONUS BUNDLES for the lifetime of the PROGRAM and/or its individual offers inside the BONUS BUNDLES, whichever is shorter.  

From time to time, COMPANY may offer additional bonuses that are designed to supplement the PROGRAM content and assist CLIENT to take their business to the next level (“ADD-ON BONUSES”). These additional ADD-ON BONUSES are optional and, as such, are offered for an additional fee to be determined at the time of the offering of the ADD-ON BONUSES. If CLIENT decides to purchase any ADD-ON BONUSES, CLIENT will receive access to the ADD-ON BONUS from the date of purchase or the release date for the remainder of that ADD-ON BONUS’ lifetime. Examples of ADD-ON BONUSES include, but are not limited to: COMPANY’s YouTube Mini-Course, Launch Debriefs, PROGRAM Cliffs Notes, Fast-Action and/or Early-Bird Bonuses, and Pay-In-Full Bonuses.

All ADD-ON BONUSES are non-refundable and non-transferable and cannot be exchanged for another bonus. Likewise, no core BONUS BUNDLE BONUS can be exchanged for any ADD-ON BONUSES.

 

Course Updates. Throughout the lifetime of the PROGRAM, COMPANY may actively update the PROGRAMs to ensure the majority of CLIENTS’ biggest roadblocks are anticipated, minimized, and addressed. CLIENTS are automatically granted access to any PROGRAM updates within the PROGRAM core curriculum and the core BONUS BUNDLES during the lifetime of the PROGRAM. However, please note, enrolling in our PROGRAM does not guarantee free access to any bonuses other than the ones promised to be offered upon the time of enrollment, as certain bonuses are offered to CLIENTs as paid add-ons (“ADD-ON BONUSES”) that are subject to separate terms & conditions.

COMPANY reserves the right to substitute services equal to or comparable to the value of PRODUCT if reasonably required by the prevailing circumstances as determined exclusively by COMPANY. 

 

 

6. INDEMNIFICATION

 

Limitation of Liability and Indemnity. As a condition of your use of the SITE and/or PROGRAM, CLIENT hereby indemnifies COMPANY and its directors, agents, employees, and affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting or arising from your use of this SITE and/or PROGRAM. In no event shall COMPANY or its agents be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to view or use the materials or content on the SITE and/or PROGRAM, even if COMPANY has been notified orally or in writing of the possibility of such damage.

 

CLIENT Decisions. CLIENT hereby acknowledges that COMPANY is not liable for any injuries that may arise from CLIENT’s actions, omissions, or decisions based off CLIENT’s participation in this PROGRAM or use of this PROGRAM, including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to start a business, a decision to communicate with any third-parties such as other clients, any of CLIENT’s business decisions, any of CLIENT’s financial decisions. CLIENT hereby agrees to indemnify and hold harmless COMPANY of any claims that may arise after use of this PROGRAM.

 

Links to Third Party Websites. This SITE may contain links to third-party websites. Any linked sites, materials, and pages are not under the control of COMPANY. COMPANY is not responsible for the content contained in any related website, nor for any losses or damages you may incur due to the use of any such website. COMPANY accepts no liability for any errors or omissions contained in third-party websites. COMPANY provides these links to improve your use of the PROGRAM, enable you to connect with COMPANY and OWNER on various platforms, and help COMPANY offer the most accessible services for CLIENT and conduct transactions.

 

 

7. CONFIDENTIALITY

 

Confidential Information & Non-Disclosure. COMPANY takes pride in its proprietary information included in each PROGRAM. As such, CLIENT agrees and acknowledges all CONFIDENTIAL INFORMATION shared through this PROGRAM and by the COMPANY is confidential, proprietary, and belongs exclusively to the COMPANY.

“CONFIDENTIAL INFORMATION” includes, but is not limited to:

  • Any systems, sequences, processes or steps shared with CLIENT;
  • Any information disclosed in association with this AGREEMENT, including the contents of AGREEMENT;
  • Any conversations held between the COACH and CLIENT during a session or otherwise;
  • Any information or data (in tangible or intangible form, regardless of medium), belonging to COMPANY and not generally known by the public;
  • Any trade secrets in connection with the PROGRAM or COMPANY’s business practices; 
  • Any ideas, concepts, inventions, improvements, new PRODUCT concepts, new course concepts, new guide concepts, new method concepts, concepts for any PRODUCTs, courses, guides, or methods under development, concepts for concepts for improvements to existing PRODUCTs, courses, guides, or methods, technical information, PRODUCT concepts, prototypes, test results, PRODUCT specifications, business plans and forecasts, marketing plans, budgets, financial forecasts and projections, customer lists and  information, suppliers lists and information, and all COMPANY financial information in any format, all pending trademark applications, all pending copyright applications, and all PRODUCTs and brands developed by or under development by COMPANY; and
  • Any other information or material that should reasonably be recognized as confidential. 

 

Testimonials. COMPANY also takes seriously its responsibility to protect CLIENT’S personal information and privacy. COMPANY also agrees to protect CLIENT’s personally identifiable information. However, from time to time, COMPANY may use general statements about CLIENT’s  success for testimonials as part of COMPANY’s marketing strategy. By agreeing to these Terms, CLIENT agrees to COMPANY sharing CLIENT’s success stories as testimonials in any matter across any media at the sole discretion of COMPANY.

By signing up for the PROGRAM, CLIENT grants COMPANY permission to use any testimonials in our marketing materials and/or any promotional efforts. This includes but is not limited to unofficial testimonials, words of praise via Instagram stories, public posts or posts inside our Facebook groups, and direct messages with COMPANY and/or Owner. COMPANY will blur last names on screenshots used, and you understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations.

 

Non-Disparagement. CLIENT agrees, during and/or after use of PRODUCT, to refrain from making any false, derogatory or untrue statements, whether oral or in writing, that are injurious or otherwise negatively impact COMPANY’s PRODUCT, business, services, PRODUCTs, or reputation.

CLIENT will not disparage COMPANY’’s business, COMPANY’s agents, or otherwise take any action that can reasonably be expected to adversely affect COMPANY’s reputation and/or goodwill. Similarly, COMPANY will not disparage CLIENT or take any action that can reasonably be expected to adversely affect CLIENT’s personal or professional reputation. This includes explicit disparagement and Implicit or inferred disparagement.

 

 

8. PAYMENTS & FEES

 

The CLIENT shall pay COMPANY all amounts in full set forth on the SITE for the PRODUCTS being purchased. All payments by the Client shall be made by Electronic Data Interchange, unless the Parties mutually agree in writing to an alternative form or method of payment. The Client shall pay Interest on any undisputed invoiced amounts that remain unpaid for seven days following the required payment due date. 

 

Payment Plans. Upon execution of this AGREEMENT, CLIENT agrees to pay to the COMPANY the full purchase amount for the PRODUCT, regardless of what payment option CLIENT selects at checkout. 

CLIENT authorizes COMPANY to automatically charge the credit card or account used at checkout to complete all payments pursuant to the payment plan CLIENT selected at checkout, and CLIENT does not require separate authorization for each payment.

 

Pay-In-Full Bonus Applicability. If CLIENT selects a payment plan and wishes to pay off the remaining account balance in full, CLIENT can do so at any time, but to be eligible for our discounted pay-in-full PROGRAM price and bonus, payment must be made within 30 days of enrolling before the next payment is automatically rebilled.

 

Payment Default. If any payments fail, CLIENT agrees to remedy the situation immediately (ie. update CLIENT’s payment information, provide a new credit card, and/or make all past-due payments within 7 business days) or else CLIENT forfeits his/her right to access the PROGRAM.  In the event that a payment is not made, COMPANY will temporarily suspend access until the payment(s) and late fee(s) are caught up.

If CLIENT selects a payment plan option, CLIENT agrees to pay all fees pursuant to the payment schedule outlined at checkout and selected by CLIENT. After the Grace Period (defined below), COMPANY reserves the right to send CLIENT to collections for any outstanding monies due and owed under this AGREEMENT. CLIENT shall be liable for any costs COMPANY incurs relating to collecting defaulted payments, including but not limited to legal fees.

 

Chargebacks. The CLIENT shall not threaten or make any chargebacks to the COMPANY’s account or cancel the credit card that is provided as security without the COMPANY’s prior written consent. COMPANY reserves the right to collect any and all monies owed by CLIENT to COMPANY for the PROGRAM, by any means necessary within the parameters of the law. The CLIENT shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, COMPANY reserves the right to report the incident to credit reporting agencies as a delinquent account.

 

Blocklist + Disputed Payments. COMPANY retains the right to ‘Blocklist’ you from accessing all materials, courses, or other PRODUCTs or services COMPANY offers in the event that CLIENT does not pay CLIENT’s outstanding balance, dispute CLIENT’s payments, or if CLIENT misappropriates any of COMPANY’s INTELLECTUAL PROPERTY. 

CLIENT will be removed from the blocklist under the sole discretion of COMPANY under the conditions that: (1) the outstanding balance has been paid in full and (2) the CLIENT will not eligible for a refund for the remainder of their course access. 

In the event that CLIENT wants to regain access to COMPANY’s PROGRAM or other content after disputing a payment(s), CLIENT agrees to pay the transaction fee (ie. charged by third-party Stripe or PayPal) for each payment previously disputed.

 

Late Fees. In the event that CLIENT’s agreed-upon payment plan is interrupted by CLIENT, COMPANY will permit a three-month grace period (“GRACE PERIOD”) to assist CLIENT to get back on track. However, thereafter, CLIENT will be charged a ten percent (10%) late fee of the monthly payment (“LATE FEE”) due for every month of missed payments after the GRACE PERIOD, for up to one year. The LATE FEE will only commence after CLIENT’s initial three-month GRACE PERIOD.

  • For example: If you have paid the first three months but then pause your payment plan for the fourth month and fail to get back on track after three months, you will owe 10% for EACH month (up to one year) that your account is inactive. You will have to pay this amount before you can re-access your account.

To get back on track with our PROGRAM after more than three months of delinquent payments, CLIENT must make up for ALL past due payments and late fees. CLIENT’s access will be re-granted once CLIENT’s entire account is paid off.

 

Foreign Fees. COMPANY will not be held accountable for any foreign transaction fees charged by CLIENT’s bank.

 

 

9. REFUND POLICY

 

If you have any questions about whether a product is right for you, feel free to email us at Hello@JillianToddCoaching.com before making your purchase.

 

Our Refund Policy. Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on JillianToddCoaching.com are non-refundable or exchangeable. Since the PRODUCTS made available here are intangible, there is a strict no refund policy.

All sales are final for this PRODUCT. Due to the inherent nature of educational PROGRAMs and the electronic transmission of the same, there are no refunds. 

However, we realize that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund for the following reasons:

Specific terms stated on a specific digital product: Some digital products may explicitly state a full or partial refund is based on a satisfaction guarantee.

Non-delivery of the product: If there was a mailing issue of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. Or if there was a mistake to the e-mail address typed in during registration/purchase of PRODUCT. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted within 7 days from the order placing date. Otherwise, the product will be considered received and downloaded;

Download and unzipping issues: If you should have issues downloading the PRODUCT or you are having problems viewing, opening or saving while downloading the PRODUCT you MUST contact Technology Support for assistance and make a claim. Claims regarding such issues must be submitted within 7 days. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the PRODUCT with no further right of redress or refund for a “download issue” reason;

Major defects: You should contact us for such issues. We reserve the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a CLIENT the refund will be issued to the CLIENT in full without any compensations or reimbursements. OR, at CLIENT’s choice, replacement of the product of the same or around the same value can be offered; Please be advised that temporary access to your webhost/server can be requested by our technicians in order to identify and fix the possible issues with our PRODUCTS. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your server will result in your inability to qualify for a refund.

Product not-as-described: such issues should be reported within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored. 

Although all the PRODUCTS are thoroughly tested before release to perform on most technological devices, please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our PRODUCTS with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc.). We don’t guarantee that our PRODUCTS are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications.

Requests for a refund are accepted at Hello@JillianToddCoaching.com within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms of Use/Privacy Policy.

Disclaimer: Due to the digital nature of our course, COMPANY does not offer refunds for those who do not do their due diligence to ensure the course is the right fit for them. It is the CLIENT’s responsibility to carefully review our sales page and terms and conditions before purchasing, using, or accessing any of our PRODUCTS and PROGRAM.

 

10. MISCELLANEOUS

Amendments - We reserve the right to amend this AGREEMENT from time to time. Any amendments must be agreed in writing and executed by both parties.

 

Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this AGREEMENT. If any portion of this AGREEMENT is held to be unenforceable, it shall not affect the remaining portions of the AGREEMENT, which shall remain in full effect. If any portion of this AGREEMENT is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the AGREEMENT is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

 

Entire Agreement - These terms and conditions and any other legal notices, policies and guidelines of Company linked to these terms and conditions or contained on this Site constitutes the entire AGREEMENT between you and COMPANY relating to your use of this SITE and/or PROGRAM and supersedes any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter.  This AGREEMENT may not be amended or modified except by COMPANY.

 

Voluntary Agreement - THE PARTIES ACKNOWLEDGE THAT THEY HAVE ENTERED INTO THIS AGREEMENT VOLUNTARILY, WITHOUT COERCION, AND BASED UPON THEIR OWN JUDGMENT AND NOT IN RELIANCE UPON ANY REPRESENTATIONS OR PROMISES MADE BY ANY OTHER PARTY OTHER THAN THOSE REPRESENTATIONS OR PROMISES CONTAINED IN THIS AGREEMENT. 

 

All Rights Reserved - All rights not expressly granted in this AGREEMENT are reserved by COMPANY. 

 

Governing Law - COMPANY is located in the United States and is subject to the applicable laws governing the United States. The governing law for this AGREEMENT is the laws of Georgia State and the venue shall be a court or decision-maker of competent jurisdiction within the State of Georgia. 

 

Arbitration - Any disputes arising under this AGREEMENT shall first be resolved through an arbitration proceeding. The arbitration shall be before a neutral arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association and take place in the State of Georgia, Dekalb County. The decision or award of the arbitrator shall be final and binding upon the parties. 

 

Maximum Damages - CLIENT agrees and acknowledges that the maximum amount of damages that CLIENT may be entitled to in any claim arising from this AGREEMENT or PROGRAM shall not exceed the total cost of the PROGRAM.

 

Jillian Todd

OWNER, Atlantic Bookkeeping & Finance LLC



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